CaptionMax has a dedicated Consumer Advisory Board with experts in all kinds of accessibility. As guest bloggers, we ask our board members to share their accessibility stories. Ardis Bazyn is an inspirational speaker, writer, and coach. She owns Bazyn Communications and has written many books on image building for businesses, organizations, and churches. She has a new book called Success Simplified on sale now. Take it away, Ardis!
I have accessed Facebook with both its regular site: facebook.com and the alternate site for cell phone use: m.facebook.com. I have found both to be less accessible than many other websites. Since I use a screen reader that reads the text to me, I use the arrow keys to move through the various options on the website and do not use the mouse. On the regular website, it is difficult for me to do the following steps in particular.
1. Finding the specific links I want.
The links aren’t always clearly labeled or in an order that is intuitive, and often, I click on the incorrect link.
2. Getting back to where I was on the page after I’ve clicked on a link.
When I click the back button, it jumps to the top of the page rather than to where I was previously. It goes to the top of the page whenever I take any action. For example, if I add a friend, it goes to the top of the page and I have to scroll down to find other friend requests.
3. Finding my profile easily.
Often I see several links for profiles, so clicking on my own profile isn’t always easy.
4. Uploading photos easily.
It is not clear where to upload a photo.
5. Entering information to a group or group page.
I often think I have the right edit field and I start writing in information. I can’t tell if it is correct when it says to post it.
In order to use some functions more easily, I often use the m.facebook.com site. Even though I can read messages more quickly and don’t have to arrow through many links which aren’t useful to me, I can’t access features I would like to use.