We've provided the info you need in two formats - right on this page (click a topic to see the text at right) or via a pdf file you can download.
If we’re encoding the caption/subtitle file onto a master tape for you, you need to send us a copy of your master. The master tape must fulfill the following specifications:
If we’re not encoding a master for you, then please create a proxy from your master based on one of the following formats: DVD-R. MPEG file, or VHS.
A proxy enables you to send us a copy of your master in a quick and inexpensive manner. We recommend MPEG or DVD-R for the highest quality, security, and least expensive duplication and shipping.
Video files can be delivered in several ways:
A test is required before we can accept work this way.
Clipmail settings (call or email for our Clipmail address)
Settings for our Cleaner transcoding software to create CaptionMax-compatible MPEG-1 files.
Please send all materials to:
Minneapolis Office
CaptionMax
2438 27th Avenue South
Minneapolis, MN 55406
Phone: 612-341-3566
Fax: 612-341-2345
Burbank office
CaptionMax
441 North Varney Street
Burbank, CA 91502-1733
Attention: PROJECT MANAGER