How do I turn off closed captions?

image of a silver, widescreen television
monitor.

Step 1: Check your television

Use your remote control or the menu button on your television.

Press Menu > Caption > Off.

Some televisions will display captions if the volume is muted. Press the mute button again, and the captions should disappear.

Television instructions by brand

Magnavox Televisions

Press Menu > Caption > Off.

Using a universal remote, press the PIP (Picture-In-Picture) button until you see "CC Off," then Exit/Return.

Sony Televisions

Analog televisions: Press TV Menu > Closed Captioning > Off.

Digital televisions: Press TV Menu > Caption Vision > Basic or Advanced > Off.

Some remote controls have a CC button or Display button that will allow you to turn off captions.

Toshiba Televisions

Press Menu > Caption > Off.

Samsung Televisions

Press TV Menu > Setup > Captions > Off.

Hitachi Televisions

Press Menu > Setup > Closed Caption > Display > Off.

image of a black, one-foot-wide digital converter box with its remote on
top

Step 2: Check your digital converter box

Most Analog-to-Digital converter boxes have a CC button on the remote control.

Press the CC button to turn off closed captions.

You can also turn off closed captions using the setup menu on your digital converter box.

Press Menu > Setup > Closed Captions > Off.

Converter instructions by brand

AccessHD DTA Converter Boxes

On the remote control, press the CC Button.

AccessHD Owner's Manual

Airlink Converter Boxes

On the remote control, press the CC Button.

Press Menu > Setup > Closed Caption > Off.

Alpha Digital AT2016 Converter Box

On the remote control, press the CC Button.

Apex DT 250 Converter Box

On the remote control, press the CC Button.

Press Menu > Setup > Closed Captions > Captions Off.

APEX DT250 manual

Artec T3A / T3A Pro / T3AP Pro Converter Boxes

On the remote control, press the CC Button.

Artec Support FAQ

Caedence DTVC-9 Converter Box

On the remote control, press the CC Button.

Channel Master Converter Boxes

On the remote control, press the CC Button.

Press Menu > Preferences > Closed Captions > Captions Off.

Channel Master User Guide

Coship Converter Boxes

On the remote control, press the CC Button.

Press Menu > Option > Caption > Captions Off.

Digital Stream Converter Boxes

On the remote control, press the CC Button.

Digital Stream Support Email

Dish Networks Converter Boxes

On the remote control, press the CC Button.

GE Converter Boxes

On the remote control, press the Subtitle Button.

Press Menu > Setup > Closed Caption > Off.

Digital Converter Box User's Manual

Goodmind Converter Boxes

On the remote control, press the CC Button.

Gridlink Converter Boxes

On the remote control, press the C/C Button.

GridLink ATSC Converter Box User Manual

Insignia Converter Boxes

Press Menu > Setup > Option > Caption > Mode > Off.

Insignia Converter User Guide

Kingbox Converter Boxes

On the remote control, press the CC Button.

Lasonic Converter Boxes

On the remote control, press the C/C Button.

Lasonic ATSC Converter Box User Manual

Magnavox Converter Boxes

Press Menu > Closed Caption > Off.

Memorex Converter Boxes

On the remote control, press the CC Button.

Press Menu > Caption > CC Mode > Off.

MicroGem Converter Boxes

On the remote control, press the CC Button.

Press Menu > Closed Caption > Off.

Philco Converter Boxes

Press Setup > Detail > Closed Caption > DTV CC > Off.

RCA Converter Boxes

On the remote control, press the CC Button.

Press Menu > Closed Captioning > Off.

Sansonic Converter Boxes

On the remote control, press the C/C Button.

Sunkey Converter Boxes

On the remote control, press the C.C. Button.

Tivax Converter Boxes

On the remote control, press the CC Button.

Press Menu > Advanced > Closed Caption.

Venturer Converter Boxes

On the remote control, press the C.C. Button.

Press Menu > Option > Caption Select or DCC > Off.

Winegard Converter Boxes

On the remote control, press the CC Button.

Press Menu > Advanced > Closed Caption.

Zenith Converter Boxes

On the remote control, press the CC Button.

Press Menu > Closed Caption > Off.

Zentech Converter Boxes

On the remote control, press the C.C. Button.

EZTV User Manual

Zinwell Converter Boxes

On the remote control, press the CC/CS Button.

image of a silver, two-foot-wide cable television receiver with its remote
on top

Step 3: Check your cable or satellite receiver

Closed captions can also appear because of your cable or satellite receiver. The instructions for turning off captions can vary widely depending on the brand of receiver. Some common instructions are:

Press Display > Preferences > Captioning > Off.

Press Settings > Closed Caption > Off.

Press TiVo Button > Messages and Settings > Settings > Display > Closed Captioning > Off.

Receiver instructions by brand

Comcast Receivers

Comcast Activating Closed Captioning

Comcast Turning Closed Captioning On or Off

DIRECTV Receivers

Press the Yellow Button > DIRECTV subtitling > DIRECTV subtitling OFF. (only during live programming).

Press Display > Preferences > Captioning > Off.

DIRECTV Subtitles Support

Dish Network Receivers

HD Receiver Solo ViP 211/DISH411: Press Menu > Option 8 > Option 6 > Option 1 > Done.

HD Receiver DISH811: Press Menu > Option 6 > Option 9 > Option 1 > Done.

HD Receiver DuoViP: Press Menu > Option 8 > Option 8 > Option 1 > Done.

Online User Manuals

Closed Captioning Specialist

TiVo Receivers

Press the INFO Button > CC OFF > Select. (only during live programming).

Press TiVo Central > Messages and Settings > Settings > Display > Closed Captioning

TiVo Closed Captioning Support

Moxi DVR Receivers

Press Settings > Closed Caption > Off.

Moxi DVR Support

Hitachi DVR Receivers

Press Setup > Channel > Present Channel Caption or Manual Channel Caption > CANCEL

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